Support and training resources
For detailed walkthroughs of Workday transactions, please refer to the videos and downloadable job aids below. Please contact us with any issues you might encounter.
Workday operational contacts
Workday operational contact list Updated: 3/5/20
Workday basics
Watch the demonstration video about Workday basics
Job aids
Getting started with navigation and tools
Setting account preferences and passwords
Modifying personal information
Access and Manage My Apps Added 9/20/22
Managing Shortcuts and Favorites Added 9/20/22
Modifying account preferences (including search & email notification settings)
Using your Inbox
Org charts and reporting structures
Mobile app setup
Downloading the Workday mobile app (note: type risd for the organization ID as you log in to the mobile app. We will add this information to the job aid asap.)
Expenses and spend authorizations
Job aids
Creating expense reports (desktop)
Creating expense reports with T&E card transactions or scanned receipts
Creating expense reports (mobile)
Creating expense reports for another worker
Create Expense Report for Non-worker
Personal Expenses
Creating spend authorizations
Approving spend authorizations
Approving expense reports
Managing pay options
Tax Exemption Purchases
Split Charges
Finance (general)
Hiring
Workflows
Student Hire Workflow Updated 8/4/2023
Videos
Student Employment Supervisor Training Added 1/23/2023
Job aids
Hiring a student worker
Use this job aid if hiring a student for their first RISD job.
Adding a job for a student worker
Use this job aid if hiring a student who has previously worked at RISD.
End additional job for a student worker
Use this job aid to remove an additional job for a student worker.
Payroll
Performance Management
Job aids for all employees
Goal/Expectation Setting
Manage Goals Updated 5/3/2022
Check-In Conversation Updated 5/3/2022
End-of-Year Review
Provide Feedback
View Past Performance Reviews Updated 5/3/2022
Job aids for all managers
Goal/Expectation Setting
View My Team's Goals
Check-In Conversation
End of Year Review
Manage Feedback Requests
View Past Performance Reviews Updated 5/3/2022
Procurement and Accounts Payable
Workflows
Procurement Work Flow Chart
Expense-PCard-Supplier Invoice-Miscellaneous Payment Request
Video demos
Add an alternate shipping address for purchases
Create a Miscellaneous Payment Request - Student Example
Create a Miscellaneous Payment Request - Non Employee Other Example
Request a supplier invoice
Job aids
Create a Miscellaneous Payment Request and Miscellaneous Payee
Create Requisition Changes - Comparison Document
Creating a procurement requisition
Creating a punchout requisition
Edit a Requisition in Progress
Verifying a new status procurement card verification
Finding a draft status procurement card verification transaction
Create Supplier Invoice Request Updated 3/9/2022
Find/Edit Supplier Invoice Request
Create supplier request Updated 9/30/2022
Creating a receipt
Change a Receipt Date
Edit/Cancel a Receipt Draft
Time entry and time off
Job aids for all employees
Requesting time off for all employees
Job aids for biweekly/hourly employees
Time entry for hourly/non-exempt employees Updated 3/3/2022
Job aids for all managers
Approving time off requests
Vacation balance reports: manager's guide
Job aids for managers of hourly employees
Training presentation for hourly time approvers
Approving hourly worker time Updated 3/3/2022
Job aids for student supervisors
Approving student worker time Updated 3/3/2022
Correcting/amending student worker time Updated 3/3/2022
Training presentation for student supervisors
STUDENT WORKERS: Please see all related information on our page for students.
